Check Your System for Compatibility

**Please Read This Document Entirely Before Signing Up**

System Compatibility Check

This page performs a system compatibility check to make sure you have the necessary requirements on your computer. Our compatibility check will tell you what you're missing and provide a FREE download for Windows Media 10 and Adobe Acrobat Reader.

An means you're missing the software and a means you're OK.

You must have a broadband connection with 100K or greater speeds to see all of our Rich Media Presentations.
Click here to test your computer to see if our rich media presentation works with your current connection speed.


Browser/Version (Microsoft Internet Explorer 5+) While our system may work on other browsers, we only support IE 6+			Browser
Operating System (Win32)			OS
Screen Resolution (800 x 600 or higher)			Screen Resolution
JavaScript (enabled)			JavaScript
Java (enabled)			Java
Cookies (enabled)			Cookies
Windows Media Player®			Windows Media Player®
Adobe Acrobat®			Adobe Acrobat®

Software and Hardware Requirements
Software: Windows Media Player 9 series Download Media Player Windows: 98/2000/ME/XP Internet Explorer 6.0+ Adobe Acrobat Reader Download Adobe Acrobat Hardware: DSL, Cable, Wireless or any other broadband connection 100KBPS or faster. 16-Bit Sound Card with Speakers 65,000 color video display card running at 800x600 or better Windows: 300MHz Intel Pentium processor or equivalent (audio only) with a minimum of 64MB of RAM (256MB Preferred) For those viewers with slower connections, there may be a limited number of our courseware that is also available in audio and power-point only presentations. Contact the owner of this site if you have questions. We use "rich-media" presentations, including streaming video, audio, and slide presentations to enhance the learning experience. CONNECTION SPEED If you are connecting to the internet using a dial-up modem connection then this may NOT be for you. Many of the courses use rich media with audio and video. You need a minimum connection of Broadband, DSL, or Cable. With a slower connection you can still view some movies, or the video will drop allowing you to hear the audio or they will just take longer to download. Be sure to view some free demo movies to check to see if you're happy with the speed and performance before you subscribe. BROWSER The courses work best with Internet Explorer 6 and above. We only support the latest version Internet Explorer on the PC (While we are told that these courses can be seen with current MACs we can not guarantee or support them.) You must have your security settings set to at least medium. Higher security settings may cause problems logging in or submitting sections of the application. We use cookies, javascript, and Cascading Style Sheets so they must also be enabled. POP-UPs You must turn off your POP-UP/AD blocker or at least "allow" POP-UPs on this site. There are no AD POP-UPs on this site, but we need the ability to use POP-UPs in some of the courses to provide you additional information for reference during the learning process. COOKIES You must have your cookies turned on. We use session cookies to manage your sessions with security so you need to have your COOKIES turned on. Instructions on how to turn on cookies in IE 5.5 and above, see below: Enabling Cookies in Microsoft Internet Explorer 5.x • Select "Internet Options" from the Tools menu. • Click on the "Security" tab. • Click "Custom Level" button. • Scroll down to the "Cookies" section. • To enable: o Set "Allow cookies that are stored on your computer" to "Enable". o Set "Allow per-session cookies" to "Enable". • Click "OK". This site requires JavaScript 1.2 or higher. To view this site: Enable JavaScript in your browser. Internet Explorer: Menu: Tools » Internet Options... Click on the Security tab Click the Custom Level.. button near the bottom Scroll down the list to Scripting, Active scripting Click Enable Click OK Twice Firefox: Menu: Tools » Options... Click on the Content icon/tab Check the box for Enable JavaScript Click OK Other: Consult your browser's Help section for information on how to change this setting. --- or --- Upgrade your browser to a version that supports JavaScript 1.2 or higher. FIREWALL If you are using a tbl_Customeral firewall or you are using a corporate computer and are having problems logging in, then your security settings may be set too high. You may just want to temporarily disable your firewall until you have completed the training.

** NOTE: If you have a broadband Internet connection and have all of the required software installed and still have connectivity problems, you may want to check your system for SPYWARE. 99% of all problems can be traced back to a virus or spyware. Click here for Spybot Search and Destroy or Click here for Microsoft's Windows Defender to download a free SPYWARE software to help you remove it and protect your system from future attacks.

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